Important One Place Connect Update

by Scott Gaffan on February 16, 2018

We successfully updated the back end pages of the Our One Place site this week. We updated all of the pages that are linked to the main buttons across the top of the Our One Place home page (CMA, listing manager, website manager etc.).

I wanted to send you a few tips before the weekend to help you access these new pages.

The new pages do not function correctly on older versions of Internet Explorer. Using either Chrome, Firefox, Microsoft Edge or Safari is highly recommended.

If you log into OurOnePlace.com (using one of the browsers listed above) and select the mylistings, myCMA or myContacts links and you do not see your Listings, Contacts or your saved CMAs, you will need to log out of both systems and clear your browser’s cache (instructions below).

If you run into any issues with the new system or would just like to send me your feedback feel free to call or email me anytime.

Clear Your Cache on Chrome
Use the keyboard shortcut shift+Ctrl+delete
Or  choose the 3 dots in the top right corner of the browser window, choose More Tools and then choose Clear Browsing Data. Check all three options and choose Clear Data
(if these two options do not work for you, search Google for how to clear the cache on what ever version of Chrome you are using)

Clear Your Cache on Firefox
Use the keyboard shortcut CTRL + SHIFT + DEL
Or from the History menu, select Clear Recent History
Choose the range of time for which you would like the cache cleared.
Click the Details button, and make sure only Cache is checked.
Click Clear Now.
(if these options do not work for you, search Google for how to clear the cache on what ever version of Firefox you are using)

Clear Your Cache on Edge
Use the keyboard shortcut CTRL + SHIFT + DEL
Or select the icon in the top right corner of the browser window to get to the settings menu.
In the settings menu, towards the bottom, click on Choose what to clear.
Select Cookies and saved website data and Cached data and files. After the two are marked click on clear.

Clear Your Cache on Safari
Use the keyboard shortcut COMMAND + OPTION + E
Or click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
In the window that appears, click the Privacy tab. Click the button Remove All Website Data….
Click Remove Now in the pop up window that appears.

 

{ 0 comments }

Our One Place Update Tomorrow

by Scott Gaffan on February 13, 2018

Tomorrow is the day that we are launching the much anticipated Our One Place updates (oh and it’s Valentines Day too).

I wanted to send out one more reminder that we’re switching over to the new updated One Place Connect system tomorrow, Wednesday the 14th. This update will completely change all of the pages that are linked to the main buttons across the top of the Our One Place home page (CMA, listing manager, website manager etc.).

The new system is awesome. It’s easier to use and mobile responsive so it functions smoothly and it automatically adjusts to the display on all of your mobile devices.

We are flipping the switch tomorrow and we won’t have the ability to continue to run the old system in tandem.

Don’t panic! All of our office administrators have had access to a test version of the new updates and are ready to assist you with the transition. 

I’ve added a few more videos below. Try to watch all of the videos if you can, the ones below and also the ones from my last 2 blog posts. If you don’t get the chance to watch all of them, try to at least watch the videos for the individual tools that you use the most to help make the transition smoother.

The updates should be completed tomorrow morning so remember to check out the new pages when you can. Also don’t let the excitement of the new system make you forget that it’s also Valentines Day.

If you have any questions please feel free to contact me any time.

{ 0 comments }

One Place Update February 14th

by Scott Gaffan on February 9, 2018

As I mentioned last week, we are in the final stages of completing a new, completely revised back end of the OurOnePlace.net intranet site. The new One Place Connect will be launching on this upcoming Wednesday, February 14th. The Our One Place home page will remain the same. All of the pages that are linked to the main buttons across the top of the Our One Place home page (CMA, listing manager, website manager etc.) will be updated.

The new system is easier to use and mobile responsive so it will function smoothly and automatically adjust to the display on all of your mobile devices.

We will be switching over to the new system completely on the 14th and will not have the ability to continue to run the old system in tandem.  I have added an additional set of videos below to help you to become familiar with the new system before the switch over occurs.

We have also introduced it to all of our office administrators and allowed them access to a test version of it to make sure that they were all trained and ready to assist you with the transition.

Try to watch all of the videos if you can, the ones below and also the ones from my blog post last week or at least make sure that you watch the videos for the individual tools that you use the most, like the CMA module, so you’ll be able to make the transition to the new system much smoother.

If you have any questions please feel free to contact me any time.

{ 0 comments }

The New One Place Connect

by Scott Gaffan on February 2, 2018

We are in the final stages of completing a new, completely revised back end of the OurOnePlace.net intranet site. The new One Place Connect will be launching on Wednesday, February 14th. The Our One Place home page will remain the same. The pages that are accessed by selecting the main buttons across the top of the site (CMA, listing manager, website manager etc.) have all been updated.

The new system is easier to use and mobile responsive so it will function smoothly and automatically adjust to the display on all of your mobile devices.

We will be switching over to the new system completely on the 14th and will not have the ability to continue to run the old system in tandem.  I will be sending out videos, like the ones below, throughout the next few weeks as an introduction to the new system so that you’re familiar with it when the switch over occurs.

We have already introduced it to all of our office administrators and allowed them access to a test version of it to make sure that they were all trained and ready to assist you with the transition.

Try to watch all of the videos if you can or at least make sure that you watch the ones for the individual tools that you use the most, like the CMA module, so you’ll be able to make the transition to the new system much smoother.

If you have any questions please feel free to contact me any time.

 

{ 0 comments }

The ShowingTime Mobile App For You And Your Sellers

by Scott Gaffan on December 8, 2017

If you aren’t already using the ShowingTime Mobile app, you definitely should be.

The ShowingTime Mobile app allows you to schedule or confirm showings and sync showings to your mobile calendar.

It provides an easy way to manage feedback because the app allows you to both request feedback from showing agents and respond to showing feedback requests.

You can give your sellers access to the app which will allow them to confirm showings, view feedback that you’ve approved, review their home’s showing activity and view upcoming scheduled showings.  Many of today’s sellers absolutely love these features because they make the selling of their homes and the managing of showings a little less stressful.

You can view listing activity reports in the app and share them with your sellers.

You can even search for MLS listing right in the app.

I’ve included an introduction video and some links below to additional information and to the download the app.

If you aren’t currently using the ShowingTime Mobile app, download it today and you’ll be happy that you did.

The ShowingTime Mobile App

5 Things You Need to Know About the ShowingTime Mobile App

The ShowingTime Mobile App For Sellers

Get The App for iOS

Get The App for Android

{ 0 comments }

Access The Mobile Reporter in One Place

by Scott Gaffan on September 22, 2017

Back in May, our amazing accounting department launched the Real Estate One Mobile Reporter, a mobile friendly web page that looks and works like an app.  It’s a fast and easy way to access your most important business stats including closed units, volume, 1099 earnings, YTD plan stats,  A/R balances and more, from anywhere you are and from any of your mobile devices.

We’ve now also created an easy way for you to access the Mobile Reporter from your desktop computer or laptop as well.

Simply log into OurOnePlace.net and choose myactivitystats.

So now you can easily access your most important business stats from any device.

Access the Mobile Reporter in One Place on your desktops and laptops using the two simple steps above.

Create a shortcut to the mobile version of the Mobile Reporter on all of your mobile devices. Select the link below for step by step instructions.
Add a Mobile Reporter Shortcut to your Mobile Device

{ 0 comments }

New YouTube Listing Videos

by Scott Gaffan on August 11, 2017

hd-youtube-logo-design-download2-png

We’ve recently changed our automatically generated YouTube video process. We’ve had to switch to a new vendor so things have changed a little. You may have already received some of the new email notifications, like the sample below, announcing that one of your videos has been generated. I’ve included a sample of one of the new videos above also so you can check out the new layout.

The videos will be generated two days after the listing date as long as the listing has 5 or more photos and has a status of Active or New.  All of these requirements need to be met before the videos are generated. We will continue to look for listings that meet these requirements for video generation up to 14 days after the listing date.  So if you add photos after the 2 days have passed, they will still pull the listing and generate a video for up to 14 days after the list date.

The videos are generated using a maximum of 50 photos. If you load more than 50 photos up to your listing in your MLS, only the first 50 photos will be used to create the video.

The photos in the video will be placed in the same order as they are on the MLS listing.

You will receive 2 separate emails, one for the branded version of your video and one for the unbranded version. Since this process is completely automatic, issues can sometimes occur in the YouTube upload process forcing the upload to fail. If this occurs, you will not receive both links via email and you may have to go in and manually force a video to be removed and re-created.

We are currently going back and processing videos for all of our active properties listed from June 1st of this year to the present as well as all new listings that come on the market.  Since this is a totally automated process, we cannot go in and manually create a video for a single property. If you have a listing that was listed prior to June 1st that needs a video, you would have to relist it so it comes back through as a new listing to have a video generated for it.

Please be patient, we have a large backlog of videos and we’re trying to get caught up on them by the end of this month. You Tube has daily limits on how many videos per day that we can upload so this further constricts our efforts.

We have created a way for you to go into One Place and choose to regenerate a video and I have included a link to step by step instructions below. You can regenerate a video if you don’t like the music, you’ve updated the listing with new photos or if the You Tube upload process failed and you didn’t receive both the branded and unbranded links via email. Due to the large backlog of videos, regenerated video are being pushed to the bottom of the list and will be processed once we have caught up on the existing listings. Once we have everything back to normal, regenerated videos should take less than 12 hours to complete.

Regenerate a YouTube Video

 

Sample Email

Hello, This is an automated notification from Real Estate One’s Video Posting system to alert you that your video is now available on YouTube for ML# 217050710 – 6145 Mabley Hill Rd S in Fenton:

*
Unbranded

As a service to you, we automatically create these videos and post them to YouTube as long as the listing has at least 5 photos attached. You can search by address on YouTube to find and review if needed. The publishing to YouTube is done automatically for new listings and republished automatically if there is a price change. You will receive an email each time the video is published.

If the pictures change, we are not able to automatically recreate and republish the video. However, in One Place on the Update Listing screen near the top, you can choose to republish to YouTube by selecting “Yes” for Force YouTube Republish.

Thank you,
Your Real Estate One Family of Companies Technology Staff

THIS IS AN AUTOMATED EMAIL. PLEASE DO NOT REPLY TO THIS EMAIL AS YOU MAY NOT GET A REPLY. IF YOU HAVE ANY QUESTIONS, PLEASE EMAIL helpdesk [at] realestateone [dot] com

{ 0 comments }

The New zipForm® Plus User Interface

August 4, 2017

Ziplogix™ has just launched a new zipForm® Plus user interface. The new interface is available now and you can access it by choosing the Try New Plus button located at the top of your zipForm® Plus Transactions page, the page that you see when you first log into your account. The new interface is even more user […]

Read the full article →

New Facebook Workshops

July 7, 2017

I’m beginning a new series of workshop based training classes. These classes will be slower paced and hands on with smaller class sizes. To kick this series off, I have scheduled two Facebook Workshops.  One for setting up a basic Facebook profile page and one focused on setting up a Facebook business page. The classes will be held […]

Read the full article →

Mobile Reporter

May 11, 2017

The Real Estate One Mobile Reporter is a fast and easy way to access your most important business stats including closed units, volume, 1099 earnings, YTD plan stats,  A/R balances and more, from anywhere you are and from any of your mobile devices. It’s a mobile friendly web page that looks and works like an […]

Read the full article →